Privacy policy

Little Kickers® HOLDINGS LIMITED
PRIVACY STATEMENT

Who we are

In this privacy statement references to "we", "us" and "our" are to Little Kickers® Holdings Limited References to "our Website" or "the Website" are to www.littlekickers.co.uk. This privacy statement will tell you how you can verify the accuracy of your personal information submitted to Little Kickers® and how you can request that we delete or update your personal information. All privacy practices and methods described herein only apply insofar as permitted by the applicable standards, laws and requirements and as limited by the website your are visiting. Thanks for placing your trust in Little Kickers®.

What information we collect and how

Little Kickers® primary goal in collecting personal information from you is to give you a meaningful enjoyable and customised experience while using our website, and to allow us to develop new products and services which are relevant to customers like you.

 

The information we collect via the Website may include:

1. Personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. Personal information received by you online will only be used by the Little Kickers® brand to which you submit your information, except as otherwise required by law or disclosed to you as the information is collected.
2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
4. Aggregate and statistical data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order and to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out of receiving such information. before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

 

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

 

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

 

Data Security

Little Kickers® Holdings Limited is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration.

We do not store any of your private payment information (such as debit and credit card numbers).

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy
Little Kickers® Franchises Limited
Blewbury Ranch
Bessels Way
Blewbury
Oxon
OX11 9NH

Little Kickers® Holdings Limited is committed to working with customers to obtain a fair and rapid resolution of any complaints or disputes about privacy. Please email us your questions or comments regarding our privacy practices to info@littlekickers.co.uk or write to us at the address above.
By using this website you signify your acceptance of this Privacy Statement and you adhere to the terms and conditions posted on the website. If you do not agree with the privacy statement or any of our terms and conditions please do not use this website or submit any personal information.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.